Imus Geographics Terms and Conditions
We enjoy doing business with our direct customers, and adhere to a few simple rules. You can find them here.
RETURN AND SHIPPING POLICIES
Return, replace, exchange
- Our maps are produced, printed, and shipped with the attention to detail that is an Imus Geographics hallmark.
- If you are not fully satisfied with your map purchase, contact us within 30 days for instructions on how to return your map product in good condition for a full refund, exchange or replacement (refunds and replacements for damaged maps are only accepted if the maps were damaged prior to your receipt of them).
- Cancellations can be accepted if the order has not yet been shipped. Contact us if you wish to inquire about canceling an order.
- Each wall map is carefully rolled, then wrapped in heavy craft paper, and inserted into a sturdy cardboard tube. Depending on quantity, folded maps are shipped in large envelopes or in cartons.
- Normally, your map(s) will be shipped the next business* day after you place your order.
- Standard/domestic shipping (usually 2-10 business days for delivery) is free.
- Expedited shipping options (3, 2 and 1-day) are available, as is international shipping (3-10 business days.
- Select your shipping option on the checkout page after entering your shipping address.
- Please note: 3, 2 and 1-day expedited shipping has been temporarily suspended.
The Information We Collect: Imus Geographics collects from you the necessary information, such as name, email address, address and payment information, to process orders.
We Do Not Share Your Personal Information: Imus Geographics does not sell, trade, or rent your personal information to others. This information is for our private records only. We restrict access to your orders to those employees who need to know that information to provide products or services to you. Personal information is not available to any third party via our website or through other means.
Spam Email and Use of Email Addresses: We make every effort to minimize the amount of email correspondence you receive from us. We do not share or sell your email address to any third parties.